Event Welfare Services
Codeblue Event Welfare is #ThereWhenYouNeedUs… Most.
Each year, Events and Festivals attract millions of people from all around the world.
For most people, this is the highlight of their year and they have an amazing time. Sometimes things just don’t go according to plan and people find themselves needing a little extra help and support to get back on track.
Codeblue Event Welfare Services provides caring, confidential support to anyone who needs it. We aim to show all service users kindness, respect and empathy.
Event Welfare is an increasingly important addition to many events across the world. It gives event organisers increased diversity in the array of cover and support available to their visitors and participants. Our welfare Service plays a vital role in making sure all event and festival goers are supported sufficiently and have a safety-net in times of crisis.
We realise that not everyones experience at an event or festival will go to plan, so we are able to provide a service help these people and make sure they have the right support they need.
Although Event Medical and Security Teams traditionally carried out many of the services that Event Welfare now provides, they do not always hold the necessary training and experience to safely and suitably manage a "Welfare" Sitaution. These situations often get rushed or fall by the wayside when there are more urgent medical or security cases for them to be dealing with.
Event Welfare therefore relieves that pressure and gives a focused and dedicated service to any service users requiring support.
We’re not affiliated with any religious group or political party.
Our role is to work closely with other teams on site, providing pragmatic and practical support to those in need of it.
We provide a sensible, best practice, yet cost effective approach to the following services:
Welfare and Sweeper Bus for Larger Events,
Event Wide Safeguarding Response and Provision,
Area / RV Point for Lost and Found People,
Lost & Found Property Service, including support with canceling cards/phones etc,
General Welfare, Practical Assistance, Information and Advice,
Physical, Mental and Sexual Health Promotion and Advice,
Crisis Intervention / Bereavement Services,
Help with Substance Use/Misuse Issues,
On Site Support for Vulnerable People,
Liaison with On Site Services - Such as Security, Information, and Medical Teams,
Support for Victims of Crime or Fire,
Advocacy Service and Event Feedback,
Management of Baby Changing and Personal Care Support Areas,
Onward referrals to Outside Agencies,
Event Site Eviction Support,
Shelter, Rest and Monitoring for Intoxicated Persons,
Event Welfare Response Teams,
Major Incident Support and Response,
Civil Contingencies Support and Response,
Provision of Essential Supplies - e.g. Blankets, Water, Sun Cream, Sanitory Products,
Appropriate and Secure recording and reporting of incidents,
and a whole lot more…
All events should consider hosting an Event Welfare Service especially when visitors come from diverse backgrounds or locations, and when are there is a likelihood for vulnerable people to be in attendance.
Furthermore its not just participants we look after, our service has been used for event staff when needed.
All our Welfare Team hold enhanced DBS Checks, They're appropriately Qualified, Experienced and Insured and receive regular Training and Updates to ensure they're always at the top of their game.